If you are unable to successfully refill at least one cartridge and technical support cannot help you, you may obtain a Return Authorization Number from Technical Support and return any item for a full refund of the purchase price less shipping and handling. Our money back guarantee extends for 3 months from the date of shipping.

In addition to our 90 day Risk Free Guarantee, we also warrant to the original customer purchasing such products directly from us that all such products sold will be free from defects in materials and workmanship affecting form, fit and function. We have to limit any claim under this warranty to the customer who purchased such product and only while such customer owns such product. The Limited Warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature or improper installation or repairs made by anyone other than our company. Any claim with respect to such products where the purchaser seeks a refund of the purchase price must be made 90 days from the original date of shipment by our company.

Please Note...

Refunds do not include shipping and handling - however if you require reimbursement for shipping charges, we offer a full credit for product and shipping & handling for products you wish to purchase in the future.