About Us...

In Business since 1996

We started selling inkjet products online - largely refill kits - in 1996. We didn't even have a domain name! We piggy-backed on our isp's until 1998 when we launched our first real domain name website. Although inkjetcartridges.com launched in the fall of 2003, we secured the name back in 1998 - we figured it would come in handy eventually! We continue to service our community, but an increasingly large amount of business is conducted in places other than our hometown.

Pioneers

Because we have been around for so long many other companies who have sprouted online have used our materials. It will be no coincidence that you will see the same FAQ's, refill tips, troubleshooting and general info repeated over and over. Add copy and copyright laws are very loose online and it isn't worth the trouble to go after little businesses who run out of their basement. We just hope that our customers, and potential customers will be able to determine who is a qualitative company dedicated to service and product quality.

Satisfaction

Is there anything better than 100% - No, and that is why our satisfaction guarantee is stated as: 100% satisfaction, or 100% refund. Read our product guarantee policy

How to reach us

Customer Service Form

Phone:

Questions/Information: 613-234-9801
Ordering (9am-5pm EST): 1-888-661-9224
Fax 1: (613) 688-1269
Fax 2: (613) 230-8357

Physical Office Address - if you are in Ottawa or visiting you may walk in and purchase supplies:

376 Churchill Ave. North, Suite 107 (just north of the intersection of Richmond and Churchill)
Ottawa, Ontario, Canada
K1Z 5C3

Mailing Address:

99 Fifth Avenue, Suite 191
Ottawa, Ontario, Canada
K1S 5P5